507.261.5092
dond@starbriteconsulting.com
This is a competency-based course, certified by RABQSA. It meets the training portion of the requirements for certification of individual QMS Lead auditors. It includes an explanation of ISO 9001:2008 and audit systems, the auditing process and audit instruments, and the documentation process. Students conduct an audit, write the audit report, and take corrective action. Auditing case studies are used to develop skills for identifying nonconformance. There is no final exam with this course. The student is graded in competencies developed throughout the course.
Who Should Attend
Quality Assurance Managers ISO 9001:2008 Implementation Team Members Management Representatives Those desiring ISO 9001:2008 Lead Auditor status Supplier Auditors Continuous Improvement PersonnelSeminar Materials
In addition to standard written materials, there will be class activities to enhance the learning experience. Starbrite Consulting uses a competency-based method of teaching whereby work is given daily, allowing students to resubmit individual assignments if needed. This approach is an effective way to learn the material, plus eliminates a “test day” from the schedule which reduces the class cost and helps with busy schedules.
Seminar Goals
Understanding the ISO 9001:2008 QMS, auditing, and registration process Understand each element of ISO 9001:2008 To confidently prepare, perform and complete an internal auditSeminar Outline
The purpose of the ISO Standard and its terms and definitions Fitting the ISO Standard requirements into any organization effectively The benefits of ISO to your organization and your customers The history and background of the ISO Standard The requirements and application of the ISO Standard The audit purpose, effective audit planning, and audit checklist logistics Effective, non-threatening interviewing techniques
Considerately understanding the organization’s and auditee’s perspective Identifying and communicating non-conformance issues Thorough audit reporting with effective corrective actions
ISO 9001: 2008 Overview Increasing Personal Effectiveness Internal Auditor Courses Lead Auditor Courses